Blog 3

Mastroberte,Tammy (2007, March). The Kitchen Gets Technical.
Retrieved March 31, 2007 from , Web site:
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The restaurant industry has always been a lager in the technological area. Many restaurants are now implementing kitchen video display monitors for food orders. So why are restaurants implementing these technologies? It’s because they are making this equipment easier and easier to use. The equipment also helps with reporting and kitchen management. The screens are able to tell when food is running late and report what area need improvement in cooking time. Other systems that restaurants are using are Restaurant management systems or RMS. These systems are able to control theft and if employees offer discounts to customers. New POS systems can separate item for the kitchen to cook by the time needed to prep. The food item that takes the longest to cook will come out first followed closely by the next food item until the item with the short prep time gets sent to the kitchen. Table Management systems such as Open table can show when a customer arrives when the customer leaves the restaurant and what reservations the customer may have for any future occasions. If the system works with the POS the restaurant is able to know where certain tables are at with their meals which will improves efficiency of the host because they will be more accurate with the wait time.







The restaurant industry is finally seen that technology can be a friend and not an enemy. Technology is also becoming easier to use and cheaper as well. As far as the type of systems that they are developing I believe that the POS systems are going to be the most important because they are in the eye of the customers, especially if restaurants use POS systems that have handheld devices to make ordering a lot faster. These handheld POS will make it quicker to put in orders, servers won’t have to walk to the POS station and input the orders and they will be able to stay near their tables to help the guest more often. Kitchen management will be key to the restaurant in making sure orders are handled on a timely basis which I agree with the article will improve the reputation of the restaurant. I don’t know about the system the separates the food items my time of preparation. I feel as if it will cause too much confusion in the area where all the food has different timing. If special prep is needed on one item and it takes more time to cook it might throw all the items off timing and the computer won’t know that.